Membership & billing

Help › Membership & billing

What each plan includes, how to upgrade, and how money matters are handled.

Plans at a glance

• Foundations (free) — the full Beginner Foundations track, community access, and the free rooms of the forum.
• Operators — everything in free, plus the Intermediate Operators track and the associated lesson materials.
• Builders — everything in Operators, plus the Professional Builders track: designing, building, testing and shipping AI tools and agents.

Current prices are always shown on the membership page before you pay. We do not change what you already paid for mid-term.

How billing works

• Payment is handled by our payment provider. We never see or store your full card details.
• Subscriptions renew automatically until cancelled. You can cancel at any time and keep access until the end of the period you have paid for.
• You receive a receipt by email for every payment. If you need an invoice with company details, contact us and give us the details you need on it.
• If a payment fails, the provider retries; access may pause until it clears. Nothing is deleted while a payment issue is being resolved.

Upgrading and downgrading

Upgrades take effect immediately and unlock the higher track straight away. Downgrades take effect at the end of the current billing period, so you keep what you paid for. What you have already completed stays on your record either way.

Refunds

If something has gone wrong, talk to us before you dispute anything — we resolve most issues the same day. Write to us through the contact form with the email address on the account. Statutory rights in your jurisdiction always apply and are not affected by anything on this page.

Cancelling

You can cancel from your account or by asking us. Cancelling stops future charges; it does not delete your account or your history. You can come back later and pick up where you left off.