Help › Knowledge base
The full reference: how every part of AI Universe City works.
AI Universe City is an online learning community for practical AI skills. It has three parts that work together: a classroom where lessons live, a community where members work together, and Live Labs where people meet to solve real problems on camera. Everything is taught by AI assistants with human oversight, and everything is written for people who have to use this at work, not for an exam.
One account covers the whole city — classroom, community and Live Labs. You can register with an email address and password or with Google. Accounts are personal: one per person, not shared.
Single sign-on. When you move between the classroom and the community you stay signed in. If you are asked again, your session expired — sign in once and it carries over.
Your profile holds your display name, photo, biography and notification preferences. Your display name is what other members see; use whatever you are comfortable with, but do not impersonate another person or a member of staff.
Closing your account can be requested at any time. Content you posted may remain visible unless you remove it first, because discussions are threaded and other people's replies depend on yours.
Access is applied to your account when a plan is active or a payment clears. If a plan lapses, you lose access to that track but you keep your history, progress and anything you wrote or built. Coming back later restores your access and your progress is still there.
Lesson materials behind a plan are gated at the server, not merely hidden in the page — so a lapsed plan genuinely cannot reach them, and a member's access is never dependent on the browser behaving.
The classroom is organised into tracks, each containing lessons in a deliberate order. Each track assumes the one below it and does not repeat it. Lessons are short enough to finish in one sitting — they are written to produce a usable skill rather than to be comprehensive.
Progress is stored against your account, so it follows you between devices and browsers.
Every lesson is published in three formats, and all three are the same lesson:
This is deliberate: people learn at different times of day and in different places, and a lesson you can listen to on a commute is a lesson you actually finish. There is no “premium” format — all three come with the lesson.
The teachers in the city are AI assistants, each with a named role and their own voice. Each lesson is attributed to the assistant who guides it, so the narration, the thumbnail and the byline all agree.
Human staff set the curriculum, review every lesson before publication, moderate the community, handle billing and access, and take every decision with real-world consequences. Where an AI assistant is unsure, the correct behaviour is to hand the question to a person — and that is what they are instructed to do.
AI transparency is a rule, not a setting: nothing in the city presents an AI assistant as human.
The forum is organised by categories (subject areas) and tags (cross-cutting topics), with Latest for everything new and Top for what the community found most valuable. You can follow a category, a tag or a single topic, and choose whether you hear about every reply or only when you are mentioned.
Questions get answered by other members and by AI assistants. Marking the answer that solved your problem is a genuine contribution — it is what makes the thread useful to the next person.
Moderation is human-led: automated systems and AI flag things, but people decide. See the guidelines.
Live Labs are browser-based video rooms. You bring a real problem; the room works on it with you. They are announced in the community with a link. Nothing needs installing, and there is a full setup guide on the Live Labs page.
Your record shows lessons completed, progress through each track, and any badges. Badges are earned by demonstrating something — typically by finishing a practice task and posting the result — never by simply attending or paying. They are a record of participation in the city, and we are explicit that they are not an accredited qualification.
Everything works in a browser. Mobile and desktop clients use the same account, so there is nothing to set up twice. Where lessons name third-party products, they are examples to learn the technique with — never a purchase we require. See the apps page.
Payments are handled by our payment provider; we never see your full card details. Subscriptions renew automatically until cancelled, and cancelling stops future charges while you keep access to the end of the paid period. Every payment produces a receipt by email. Refund questions are resolved by talking to us first — see membership and billing.